Terms of service

Terms and Conditions (T&C) Last updated: February 14, 2026

By accessing or using the website of POLÈNE (de-polene.com), you agree to comply with and be bound by the following Terms and Conditions.

  1. Use of the Website You must be at least 18 years old or have permission from a legal guardian to make purchases on this website. You agree not to use the website for any illegal or unauthorized purposes. Any misuse of our services will result in the immediate termination of our services.

  2. Orders and Payments All orders are subject to product availability and our acceptance of the order. Prices are quoted in Euros (EUR) unless otherwise stated and do not include shipping costs unless explicitly mentioned. We use secure payment methods (e.g., Shopify Payments, Stripe, or PayPal) for all transactions. POLÈNE reserves the right to cancel or refuse any order if there is a reasonable suspicion of irregularities.

  3. Intellectual Property All content on this website (images, text, designs, logos) is the intellectual property of POLÈNE or our licensors. Copying, reproducing, or using this content without our explicit written permission is strictly prohibited.

  4. Limitation of Liability Products are sold as described on the website. POLÈNE shall not be liable for any indirect, incidental, or consequential damages arising from the improper use of our products. Our total liability is limited to the amount paid for the product in question. Consumers' statutory warranty rights remain unaffected by this clause.

  5. Changes to the Terms We reserve the right to update these terms at any time. Continued use of the website following the posting of changes constitutes acceptance of the new terms.

  6. Applicable Law These terms are subject to applicable international trade laws. For consumers, the mandatory consumer protection laws of their country of residence also apply.

  7. Contact For questions, complaints, or inquiries, please contact us via: Company Name: POLÈNE E-Mail: support@bagspolene.com